Return Policy for MisinfoJPG
Returns and Exchanges
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Eligibility: Items must be returned within 30 days of purchase, unused, unwashed, and in their original packaging with all tags attached.
Return Process
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Initiate a Return: Contact our customer service team at [email protected] to request a return authorisation. Please provide your order number and reason for return.
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Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return is received.
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Inspection: Once received, returns will be inspected. If approved, we will process your refund or exchange within 5-7 business days.
Refunds
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Method: Refunds will be issued to the original payment method.
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Processing Time: Please allow 5-10 business days for the refund to appear on your statement.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [email protected] with your order number and a photo of the issue. We will arrange for a replacement or refund.
International Returns
International customers are responsible for return shipping costs, duties, and taxes. Please contact us for assistance with international returns.
Contact Us
For any questions regarding returns or exchanges, please contact us at [email protected]